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How to Create Messenger Bot Template

Using templates in the Messenger bot will give a richer conversation experience for your visitors. Templates include buttons, images, lists, and more. What can you achieve using templates?

  1. You can make your bot display product information
  2. You can make your bot asking the visitor to choose from a set of options
  3. You can make your bot showing search results
  4. You can make your bot to help visitors booking your services.
  5. And many other possibilities.

Types of Templates

There are three templates you can use and combine to form richer conversations with your visitors:

  1. The Generic Template is a simple structured message that includes a title, subtitle, image, and up to three buttons.
  2. The Media Template allows you to send images and GIFs, as a message with a button.
  3. The Button Template sends a text message with up to three attached buttons. This template is useful for offering your visitors options to choose from, such as pre-determined responses to a question, or actions to take.

Building Template Using Flow Editor

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